Start your care
in three simple steps.
Free 15-minute consultation. Insurance verified in one business day. Most patients are seen within a week.
(813) 670-3005Wesley Chapel main line — or scroll down for all locations
From first call to feeling better.
Reach out
Call any of our three locations or use the phone numbers below. We respond within one business day — usually within a few hours.
Free 15-min consult
A short, zero-pressure call with our care coordinator. We’ll help match you with the right provider and answer any insurance questions.
Your first visit
In-person at Wesley Chapel, Tampa, or Lakeland — or via telehealth from anywhere in Florida. First visits are 60 minutes minimum.
Call the office nearest you.
Wesley Chapel
27724 Cashford Circle, Suite 102Wesley Chapel, FL 33544 (813) 670-3005
Primary Care · Psychiatry · Ketamine Therapy · Talk Therapy · Wellness
Tampa
3971 Moran Rd, Suite 101Tampa, FL 33618 (813) 670-3331
Primary Care · Psychiatry · Talk Therapy · Wellness
Lakeland
832 S Florida Ave, Suite 1, Floor 2Lakeland, FL 33801 (863) 510-2624
Talk Therapy · Psychological Testing
Telehealth — all of Florida.
Psychiatry and therapy available by secure video from anywhere in the state. Same providers, same quality. Call any location to schedule.
What to bring to your first visit.
Driver’s license, passport, or state ID
Front and back. If you submitted it online during intake, no need for a physical copy.
Including supplements. A photo of each label is fine.
Labs, imaging, or psychiatric records. We can also request them with a signed release.
You don’t need the right words or a perfect story. Show up as you are.
Paying for your care.
We’re in-network with Aetna, Cigna, UnitedHealthcare, Medicare, Medicaid, TRICARE, AARP, and ChampVA across various providers. We verify your benefits within one business day and provide a written estimate before your first visit.
Self-pay welcome. We publish all rates on our Insurance & Fees page. We accept HSA, FSA, CareCredit, and Cherry financing.
New patient FAQs.
How quickly can I get a first appointment?
Most new patients are seen within one week of their initial call. Same-day appointments are sometimes available for primary care. Psychiatry and therapy schedules depend on provider availability and whether you choose in-person or telehealth.
Do I need a referral to see a psychiatrist?
No. You do not need a referral to schedule psychiatric services at Ascend Mind and Body. You can book directly by calling our office. Some insurance plans may require a referral for coverage — check with your carrier if you’re unsure.
Can I do my first visit via telehealth?
Yes, for psychiatry and therapy. Telehealth appointments are available to anyone located in Florida at the time of the visit. Primary care requires an in-person visit at our Wesley Chapel or Tampa offices.
What if I don’t have insurance?
We welcome self-pay patients and publish our rates on our Insurance & Fees page. We accept HSA, FSA, CareCredit, and Cherry financing. For out-of-network plans, we provide superbills for reimbursement.
Can I see multiple providers at Ascend?
Yes — that’s one of the main reasons patients choose Ascend. You can see a primary care physician, a psychiatrist, and a therapist all within the same practice. Your providers share one chart and coordinate your care directly.
Do you see children and adolescents?
Yes. We see patients of all ages across our service lines. Patients under 18 must have a legal guardian present for their first visit.
Your first call
is on us.
Request a free 15-minute consultation. We'll match you with the right provider, verify your insurance, and get you on the calendar — usually within one business day.
- Same-day appointments available
- Insurance verified before your first visit
- Telehealth available statewide in Florida